FAQ

What is Created To Sew?
Created To Sew is a small business that specializes in handmade creations and premium hockey-themed SVG files. We offer unique designs for stickers, apparel, and more, tailored to resonate with hockey enthusiasts and the creativity of hockey moms.

Why The Name Created To Sew?
Sewing has been my lifelong passion, cultivated since the age of 14. What started as a hobby at home soon evolved into a creative journey. As a mother of three boys deeply immersed in the world of hockey, I found inspiration in both my craft and their love for the game.
What began as a humble sewing venture expanded beyond my stitching dreams. From crafting homemade items to delving into the digital realm, I now offer SVG files, empowering you to create your own handmade wonders. Created To Sew is not just a store; it's a tapestry of creativity, fueled by my journey from sewing to diverse crafting possibilities.

SVG Files 

  • What is an SVG?
    • SVG stands for scalable vector graphic and is a type of image file commonly used for digital cutting. SVG cutting files are a great alternative to paper templates, saving on printing and keeping everything neat and tidy. They can be used with a range of popular digital cutting machines such as a Cricut.
  • What software do I need to use the SVG files?
    • You will need software that supports SVG files, such as Cricut Design Space and Inkscape. These programs will allow you to open and edit the SVG files
  • Why can’t my Silhouette Studio Open SVG Files?
    • Silhouette Stuido Basic Edition will not open SVG Files. You will have to have their upgraded Designer Edition in order to open SVG Files and use them with a Silhouette.
  • Why can’t Canva Open SVG Files?
    • Canva does not support the importing of SVG files unless you have their paid version. Even with their paid version it will not open our SVG files because they are bigger than 100x200px
  • Can I use the SVG files for commercial purposes?
    • Yes, you are allowed to use the SVG files to create physical items for commercial purposes. You can create and sell products using the SVG files, such as stickers, apparel, and more.
  • Why is the SVG showing up as a HTML file?
    • You must import the SVG file into software such as Cricut Design Space. SVG files have thumbnails that show up as HTML and they also will open up in your internet browser if you double click on the thumbnail.
  • How do I access the SVG files after purchase?
    • After completing your purchase, you will receive an email with a download link for the SVG files. Simply click on the link to download the files to your computer or device.
Shipping and Returns
  • What is the shipping policy of Created To Sew?
    • Created To Sew processes all orders within 2-4 days after the order is placed. Orders are not shipped on weekends or holidays. Shipping rates and delivery estimates will be calculated and displayed at checkout. We primarily use the United States Postal Service (USPS) for shipping.
  • How can I track my order?
    • You will receive a Shipment Confirmation email once your order has shipped. This email will contain your tracking number(s), and the tracking number will be active within 24 hours.
  • What should I do if my order is damaged during shipping?
    • If you receive your order damaged, please contact the shipment carrier to file a claim. Created To Sew is not liable for any products damaged or lost during shipping. Please save all packaging materials and damaged goods before filing a claim. If you have any other questions or concerns, please do not hesitate to contact us. We are here to assist you!

What is Created To Sew Policy on Returns?

  • SVG Files
    • No, due to the nature of digital products, all sales of SVG files are final. We do not accept returns or offer refunds for any SVG file purchases. However, if you have any issues or concerns regarding your digital product, please contact us and we will assist you.
  • Custom Ordered Personal Products
    • All personalized items are made-to-order and custom-tailored to each customer's specifications. Therefore, we are unable to accept returns or offer refunds on any personalized products. If there is an error or defect with your personalized item, please reach out to us for assistance.
  • All Other Products
    • all other items, we offer a 15-day return policy. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please contact us within 15 days of receiving your item with your order number and reason for return. We will provide instructions on how to proceed. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.